Privacy Policy

1. Introduction

Photonergy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation platform and services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email, phone, address)
• Company information and job title
• Business requirements and preferences
• Payment and billing information
• Communication preferences

2.2 Automatically Collected Information

When you use our platform, we may automatically collect:

• IP address and device information
• Browser type and version
• Usage patterns and platform interactions
• Cookies and similar tracking technologies
• Log files and analytics data

2.3 Lead Data

In the course of providing lead generation services, we collect and process:

• Prospect contact information
• Social media profiles and public information
• Business and industry data
• Engagement and interaction history

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and improving our lead generation services
• Processing payments and managing accounts
• Communicating with you about our services
• Analyzing usage patterns to enhance user experience
• Complying with legal obligations
• Preventing fraud and ensuring platform security

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in our operations
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you have given explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Specific retention periods include:

• Account information: Duration of service relationship plus 7 years
• Lead data: As required for service delivery and legal compliance
• Analytics data: Up to 3 years for service improvement
• Communication records: Up to 5 years for customer service

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser preferences. Types of cookies we use include:

• Essential cookies for platform functionality
• Analytics cookies for usage insights
• Preference cookies for customization
• Marketing cookies for relevant advertising

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Certification schemes

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through email or platform notifications. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Information

For questions about this Privacy Policy or to exercise your rights, please contact us:

13. Compliance

This Privacy Policy is designed to comply with applicable privacy laws, including:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• CAN-SPAM Act
• Other applicable state and federal privacy laws